Traksend works for everyone in the delivery chain — the operator who runs the business, the rider who makes the delivery, and the customer who receives it.
For operators
Upload your logo, enter your business name, and pick your brand colour. Your branded tracking page is live in minutes — no design skills needed.
Add each rider to your roster with their name and phone number. That's it. They don't need an account or a password.
Enter pickup address, drop-off address, item description, and customer details. Assign a rider from your roster.
Two links are generated: one for your rider (to start the job), one for your customer (to track the delivery). Paste both into WhatsApp.
Watch the live map as your rider moves. See status updates in real time. Get notified when the delivery is complete.
For riders
When you get a new delivery job, your operator sends a WhatsApp link. Tap it — it opens in your phone browser, no app download needed.
The job page shows the pickup address on a map. Head to collect the package.
Once you're on your way, tap the button. Your GPS starts broadcasting. Your customer gets a WhatsApp notification that their delivery is coming.
Tap "Picked Up" once you collect the package. Your customer is notified. Keep the page open — GPS stays live.
On delivery, tap "Mark Delivered" and take a photo of the package at the door. Done. Your operator is notified immediately.
For customers
Your courier business sends you a tracking link via WhatsApp when your delivery is dispatched. Just tap it.
A page opens in your browser — branded with your courier's logo and colours. A live map shows exactly where your rider is.
No need to refresh. The map updates automatically every 30 seconds. You can see the rider moving toward you.
WhatsApp messages keep you updated at each stage: assigned, picked up, on the way, delivered. No calls needed.
Create your free account and complete your first tracked delivery in under 10 minutes.