Fewer wasted kilometers. More deliveries per shift.
Build a trip with multiple pickups and drop-offs, and let Traksend sequence the stops. Riders follow the route step by step; each stop logs its own status, time, and proof.
An honest take, first
Route optimization isn't a feature every operator needs on day one. If your riders are mostly doing one delivery, drop it off, come back for the next — sequencing doesn't have much to work with, and you can safely ignore this page for now.
Where it earns its keep is the moment a rider is regularly carrying three, four, five stops in a single run. That's usually when someone starts deciding the order by memory or gut feel — and when a stop gets missed, or a dispatcher loses track of what's actually left on the trip, it's rarely because anyone was careless. It's because nobody had a clear view of the whole route. That's the specific problem this solves.
How it works
From a stack of deliveries to a rider following a clear sequence.
Add stops to a trip
Group multiple pickups and drop-offs into a single trip for one rider.
Traksend sequences them
The stops are ordered into a route, instead of being left to guesswork.
Rider works the route
Each stop is completed and verified in turn — a delivery code or timestamped photo.
You watch it live
Track the whole trip on your dashboard as it progresses, stop by stop.
Optimized route
4 stops · 41 min
Ikeja Mall
Pickup
Yaba
Drop-off
Surulere
Drop-off
Lekki Phase 1
Drop-off
What route optimization gives you
Six specific things this feature is responsible for.
Multi-stop trip building
Combine several pickups and drop-offs into a single trip for one rider, instead of dispatching each delivery in isolation.
A sequence, not a guess
Stops are ordered for the rider up front — no working it out on the fly at the start of a shift.
Per-stop status and proof
Every stop on a route logs its own completion time and delivery verification, so nothing gets lost across a busy shift.
Live GPS on every stop
Track riders across the whole trip from your dashboard, with position updates roughly every 30 seconds.
Works with flexible pricing
Pair optimized routes with per-km pricing or your own custom zone/line pricing, drawn directly on a map.
Customers still get updates
Each stop is still a real delivery — its customer gets the same live tracking link and WhatsApp status updates as a single-delivery order.
Before and after a sequenced route
Before
Rider works out the order themselves, stop by stop
Dispatcher has no clear view of what’s left on the trip
A missed or skipped stop isn’t obvious until a customer calls
New orders mid-shift get bolted on with no re-sequencing
With Traksend
Stops are sequenced into a route before the rider sets off
Dispatcher sees the whole trip and every stop’s status live
Each stop is verified independently — nothing to miss silently
Every stop’s customer still gets a tracking link and updates
Common questions
Is route optimization worth it if I only have one or two riders?
Honestly, not always. If a rider is usually carrying one delivery at a time, sequencing doesn’t have much to work with. It starts paying off once a rider regularly juggles three or more stops in a single run.
How many stops can one trip have?
As many as make sense for a single rider’s shift — Traksend doesn’t force a cap on the number of pickups and drop-offs in a trip.
Can a rider deviate from the suggested order?
Yes. The sequence is a starting point — each stop is tracked and verified independently, so a rider can complete them in whatever order works on the ground.
Does each stop need its own proof of delivery?
Yes. Every stop logs its own completion time and verification — a delivery code or a timestamped photo — the same as a single-delivery order.
Can I mix pickups and drop-offs in one trip?
Yes. A single trip can combine multiple pickups and multiple drop-offs for one rider.
See the WhatsApp AI assistant that feeds orders into your routes on the WhatsApp AI dispatch page, explore the full feature set, or see how it fits together on how it works.
Plan smarter routes for your fleet
Sign up free and build your first multi-stop trip today.