Dispatch software built for
how Nigerian couriers actually work
Customers book on WhatsApp. Payment often happens on arrival. Traksend's AI assistant captures orders straight from chat, and pay-on-delivery is a first-class flow — not a workaround.
Built on tools you already trust
What's actually slowing you down
WhatsApp orders, typed by hand
A booking form doesn’t stop customers messaging you directly — someone still has to read every chat and re-create the order elsewhere.
Cash reconciliation eats your evening
When payment happens at the doorstep, matching what came in against what was delivered becomes its own daily task.
No way to look as polished as the big names
A handful of larger, branded courier services set the bar for what customers expect — and a spreadsheet-run operation can’t match that on its own.
The old way vs. Traksend
Before
WhatsApp orders arrive as chat threads someone re-types by hand
Cash-on-delivery reconciled manually against what was actually collected
No branded tracking page to match bigger, established courier names
Customers calling to ask "where is my package?"
With Traksend
WhatsApp AI assistant extracts order details and creates the order for you
Account details sent automatically before the rider arrives for pay-on-delivery
A tracking page with your logo and colour — no third-party branding
Customers track live on their own phone, no call needed
Not a marketplace
Your riders. Your brand. Your customers.
A shared-rider delivery marketplace puts its own brand between you and your customer, and routes work to whichever driver is available — not necessarily yours. Traksend keeps your riders, your name, and your customer relationships entirely yours; the software just runs quietly behind your brand.
Everything you need to run dispatch
WhatsApp AI order capture
Customers message you like they already do. The assistant extracts the order details and creates it for you.
Live GPS tracking
Every rider visible on a live map. Every customer gets a tracking link — no app, no sign-up.
Your brand, not ours
Tracking pages, messages, and payment details all carry your logo and name.
Pay-on-delivery, handled
Support cash or pay-on-delivery with account details sent to customers automatically.
Built for how delivery actually works here
For courier and delivery businesses in Nigeria, WhatsApp is where customers already are and pay-on-delivery is the norm rather than the exception. Traksend's AI assistant captures orders directly from a WhatsApp conversation, and payment details go out to the customer automatically before the rider arrives — matching how the work already happens, instead of asking you to change it.
Common questions
Does Traksend work if most of my orders come through WhatsApp?
Yes — that's specifically what the AI assistant is built for. It captures orders directly from a WhatsApp conversation instead of requiring a form.
Can customers pay on delivery instead of upfront?
Yes. Pay-on-delivery is fully supported, with your account details sent to the customer automatically before the rider arrives.
Is pricing shown in Naira?
Yes — pricing is detected automatically based on your location, with a manual currency switcher on the pricing page.
Bring your delivery business onto Traksend
Sign up free, or request a demo — pricing is shown in Naira.